![]() ![]() An external should only have the functionality to pass data and power period. I can definitely say with confidence that these fail or become problematic more than any other drives on the market. If you'd like my advice as an IT tech who deals with data backup and data recovery on a regular basis, you should avoid purchasing externals like mypassport and others that pack extra functionality in their firmware for interfacing with manufacturers software suites. Thanks everyone for all the support and kind words of assurance and encouragement in a nightmarish situation. So, in conclusion I believe the first drive that came to me was somehow faulty. The drive was recognised without any delay. So I again "safely removed" the drive and tried the first USB port again. I opened the file on the external drive (WD pdf manual). This time the drive was recognised with a small delay. Later, I started my Linux Mint machine and attached the drive to a USB Port for a lot of time there was no response so I removed the drive and attached to another port. Once the NTFS format was complete I did some basic testing by copying files between internal and external drive and opening from the external drive. So I aborted the installation and proceeded on my original plan of formatting the external drive as NTFS - it is already NTFS but I wanted to remove any/all WD software and utilities that may or may not keep doing things I do not know/ like. I was prompted to install drive software. ![]() This drive was recognised instantly by the Windows machine. Update (Final): I received a replacement for my drive - same model and capacity. I have read and implemented "How to unlock `WD My Passport Drive` on Linux". not responding.įrom what I know the External drive is "locked" and needs to unlock. ses 6:0:0:1: Failed to bind enclosure -19 ses 6:0:0:1: Failed to get diagnostic page 0x1 ses 6:0:0:1: Attached scsi generic sg3 type 13 sd 6:0:0:0: Attached scsi generic sg2 type 0 scsi 6:0:0:1: Enclosure WD SES Device 1028 PQ: 0 ANSI: 6 scsi 6:0:0:0: Direct-Access WD My Passport 2626 1028 PQ: 0 ANSI: 6 usb-storage 3-4:1.0: USB Mass Storage device detected usb 3-4: SerialNumber: A very long alphanumeric string usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 usb 3-4: New USB device found, idVendor=1058, idProduct=2626, bcdDevice=10.28 Code: Select all usb 3-4: new high-speed USB device number 5 using xhci_hcd ![]()
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